etech Secrets
etech Secrets
Blog Article
Etech’s worldwide facilities – Onshore, Nearshore, and Offshore, hold the abilities to customise the solution that greatest in shape all of your requires. With Etech’s global outreach, get more info Etech is often accessible to help your prospects and deliver steady Excellent experiences.
a gaggle of devoted leaders from the Get in touch with Heart industry who are captivated with earning a outstanding variance for our
About us Etech provides future-era BPO remedies. a worldwide minority-owned business enterprise, Etech has designed and trademarked how to turn your info into strategic insights. Leveraging the strength of synthetic in addition human intelligence Etech improves training and coaching to focus on crucial behaviors making enhanced purchaser ordeals and shareholder benefit. Etech launched in 2003 with only four hundred workforce and one Speak to Centre in Nacogdoches, Texas.
Etech is really an omnichannel purchaser engagement solutions company for some of the globe’s major and many respected makes. The encounter Etech has acquired throughout a wide range of company verticals makes it possible for us to continuously provide Remarkable, particular purchaser ordeals.
Learn More daily life At Etech Etech thinks in Performing tough and participating in tough and strives for making staff members come to feel empowered and self-assured in The work These are executing.
At QEval, we’re dedicated to aiding Make contact with facilities enhance their effectiveness by means of distinct, actionable insights. Our efficiency analytics studies give you a in depth breakdown of agent actions, consumer interactions, and operational bottlenecks, so you may make educated conclusions that result in measurable enhancements. With QEval, you don’t just get experiences—you obtain the instruments and suggestions to act on them.
Etech’s modern technology methods and experienced leaders fully grasp your organization wants and understand the strategic insights your model must drive final results.
✅ Unexpected Rewards past compliance Don't skip this opportunity to remodel your Speak to center operations! Schedule a gathering with our specialists:
Metrics like deal with time, CSAT scores, resolution charges, and actionable insights are vital to results in 2024. Gone are the times of focusing solely on call volume. Now, it’s about digging into the standard of Just about every interaction and driving genuine final results. Ready to just take your simply call Middle functionality to the subsequent level? Enroll at QEval University and ???? hear Shawndra’s whole insight below: #QEvalUniversity #PerformanceMetrics #CustomerExperience #AgentPerformance #CXLeadership
no matter whether it’s lowering phone situations, strengthening agent efficiency, or boosting the overall consumer knowledge, our alternatives are developed to push real results. wanting to see how QEval could make a variance in your operations? Get hold of us these days to learn more. Contact Us: #QEvalPerformance #AgentOptimization #ContactCenterSuccess #OperationalEfficiency
The combination of treatment, believe in and Electricity introduced to your enterprise is exactly what would make the lifestyle at Etech distinctive. Our CEO frequently claims, “If we care for our persons, the quantities will deal with by themselves.”
boosting your Call Middle’s functionality doesn’t should be sophisticated. With QEval University, you’ll achieve entry to essential instruments and schooling that supply exact, measurable advancements in agent general performance.
fulfill Malisha, a shining star on our customer care team! From tackling responsibilities to taking pleasure in enjoyable crew functions, Malisha is familiar with how to keep the balance in between work and Perform. Her optimistic Angle and group spirit make her a Pleasure to operate with.
A group of devoted leaders within the Speak to Centre field who're excited about earning a amazing variance for our
Listed here are just a couple crucial capabilities of what we offer: ✅ Detailed insights into agent functionality as a result of thorough analytics
Report this page